How we work

As agents of change, we're inspired to build Tech for Public Good

GovTech is not your ordinary workplace. Here, dreaming big is encouraged, and even more importantly, we are given the resources and opportunities to realise our dreams. Our positive work culture and environment make it possible for constant innovation and open collaboration.

We cultivate well-rounded employees

A positive atmosphere for work

Be part of an inspiring work environment. Champion inclusivity and diversity through Employee Resource Groups such as the Women in (Gov)Tech community or give back to the community with our volunteer time-off programme.

Work hard, play hard!

Hybrid work arrangements give you the flexibility to manage your time better. In your spare time, unleash your fun side with Play@GovTech events or connect with fellow hobbyists in our Special Interest Groups.

For more details, head to Why Join GovTech | Overview to explore how GovTech offers a well-rounded employee experience.

We nurture a culture of excellence

Team leaders — Justin, Janice, Kelvin, Khim Soo (From left to right)

For numerous organisations, cultivating an engaging and high-performing culture is often regarded as the ultimate achievement. Many aspire to reach a harmonious state where their employees are not merely content but truly passionate about their work. While this remains an aspiration for others, it is a tangible reality for GovTech.

The power of purpose

At GovTech, one of our core missions is to make a positive impact through technology. This belief that technology can improve lives is a major motivation for GovTechies.

Justin How, a Deputy Director, emphasises the importance of purpose. He highlights that unlike private companies focused on profit, GovTech's goal is maximising the public good.

But what exactly is public good? It can differ depending on the partner agency. For example, it might mean reducing fraud, improving efficiency, or shortening wait times for critical services. Justin explains, “When we go beyond broad platitudes and are clear on who is benefiting and how work becomes much more rewarding”.

Justin How, Deputy Director, Quantitative Strategy, Data Science and AI Division

Collaboration as a catalyst

In the pursuit of creating products and services that make life better for Singaporeans, collaborative work naturally becomes the lifeblood of an organisation.

Collaboration goes beyond our internal teams and extends to other government agencies, private companies, and even the public. Leaders play a crucial role in breaking down barriers and promoting a collaborative culture.

Janice Chua, a Deputy Director, emphasises this teamwork spirit, "When working on a project, we don’t just rely on ourselves. We work with a larger community, where we will try to multiply our strengths and build rapport with one another”. By focusing on collaboration, GovTech fosters a lively work environment where diverse ideas are welcomed and valued.

Janice Chua, Deputy Director, Strategy and Planning Division

Nurturing bold ideas and bright minds

GovTech leaders champion innovation. They foster a culture where learning and adaptation go hand-in-hand. Teams are encouraged to propose fresh ideas, take calculated risks, and learn from any bumps in the road. 

Most importantly, GovTech is a safe space for creativity. There are no bad ideas or silly questions. Everyone is encouraged to share their honest thoughts and opinions without fear of repercussions.

Khim Soo says, “Every creative movement, whether big or small, contributes to transforming our businesses. We must be open and willing to listen to suggestions and work out any problems together. Ultimately, it’s about providing the team with the hands-on experience to ideate, innovate and freely share their ideas”.

Kelvin Wong, Assistant Director, Government Cybersecurity Consulting Services

Resource allocation and management

Another key aspect is the importance of effective resource allocation and management. Kelvin Wong, an Assistant Director, understands the time-sensitive nature of his team's work. 

To address resource strain, he collaborates with project managers to strategise project schedules that ensure both cybersecurity and governance are upheld. Kelvin observes, "Over time, familiarity with our work processes makes resource allocation for subsequent projects smoother."

Soon Khim Soo, Deputy Director, Application Services

Leadership with a human touch

At GovTech, the notion of good leadership extends far beyond the traditional confines of hierarchical structures. As such, qualities such as empathy, accessibility and inclusivity are emphasised, and genuine connections are formed as a result.

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