Eighteen Government Services Score e–Government Excellence Awards

30 APR 2013

Eighteen government services received awards today at the inaugural e-Government Excellence Awards ceremony (GEA) for excelling in e-Government services.

Jointly organised by the Ministry of Finance and Infocomm Development Authority of Singapore, the event is a whole-of-government effort to recognise agencies for excellence in e-Government and encourage improvements across all public sector agencies.

Held at the Mapletree Business City, the event was graced by guest-of-honour, Mr Peter Ong, Head Civil Service, who gave out six distinguished winner awards and 12 merit awards in six award categories: Websites, e-Services, m-Services, Data Sharing, People Engagement and Shared System & Services.

The competition saw over 90 submissions from more than 45 government agencies. The judging criteria for entries included business impact and benefits, alignment to best practices and innovativeness. Winners were selected based on public satisfaction ratings as well as evaluation by a panel of judges comprising industry representatives from the private sector.

Mr Ong said, "The Government needs to harness the ideas of the masses and seek ways to co-create and improve our public service delivery. While technology can provide the platform for this to happen, it is our collaborative approach and unceasing innovation that will allow us to recognise and capture opportunities and translate them into a higher quality of life for our people."

The winning services for each category are:

Websites:

  1. Ministry of the Environment and Water Resources (MEWR) - MEWR Website (Distinguished)

  2. Housing & Development Board (HDB) - HDB InfoWEB (Merit)

  3. Ministry of Defence (MINDEF) - NS Portal (Merit)

e-Services:

  1. Housing and Development Board (HDB) - MyDoc@HDB (Distinguished)

  2. Immigration and Checkpoints Authority (ICA) - e-Appointment Booking System (Merit)

  3. SPRING Singapore - GeBIZ Alerts (Merit)

m-Services:

  1. Land Transport Authority (LTA) - MyTransport.SG Mobile (Distinguished)

  2. Housing & Development Board (HDB) - Mobile@HDB (Merit)

  3. People’s Association (PA) – OurCommunity (Merit)

People Engagement:

  1. Ministry of Defence (MINDEF) - cyberpioneerTV & cyberpioneer Facebook (Distinguished)

  2. Ministry of Manpower (MOM) - SNAP@MOM (Merit)^

  3. National Library Board (NLB) - Singapore Memory Project (Merit)

^SNAP@MOM is now decommissioned and has been replaced by this MOM e-feedback form.

Shared Systems & Services:

  1. Building & Construction Authority (BCA) - One-Stop CORENET System (Distinguished)

  2. Ministry of Finance (MOF) - Alliance for Corporate Excellence (ACE) (Merit)

  3. Public Service Division (PSD) – Cube (Merit)

Data Sharing:

  1. Land Transport Authority (LTA) (Distinguished)

  2. National Environment Agency (NEA) (Merit)

  3. Singapore Land Authority (SLA) (Merit)

More details on the eGov Excellence awards, distinguished and merit award recipients and their winning projects can be found in Annex A.

JOINTLY ISSUED BY MINISTRY OF FINANCE AND INFOCOMM DEVELOPMENT AUTHORITY OF SINGAPORE

Related Resources

About the Ministry of Finance

The Ministry of Finance (MOF) seeks to create a better Singapore through Finance. This is done by focusing on three strategic outcomes: sound public finances, growth opportunities for all, and high performance government. We aim to collaborate with industry experts to make Singapore a world-class financial and business hub. For more information, please visit our website at www.mof.gov.sg.

About the Infocomm Development Authority of Singapore (IDA)

The Infocomm Development Authority of Singapore (IDA) is committed to growing Singapore into a dynamic global Infocomm hub. IDA uses an integrated approach to developing infocommunications in Singapore. This involves nurturing a competitive telecoms market as well as a conducive business environment with programmes and schemes for both local and international companies. For more news and information, visit www.ida.gov.sg.

About the eGov Excellence Awards

First introduced in 2009, as the Web Excellence Awards (WEA), the Awards aimed to recognise good government websites and encourage the continual adoption of web standards and best practices. With the rapid advancement of infocomm technologies and increasing adoption rates of mobile devices, WEA was extended into the eGov Excellence Awards (GEA) with 6 categories - websites, e-Services, m-Services, Data Sharing, People Engagement, and Shared System & Services. More info on the Awards can be found at

For media clarification

Infocomm Development Authority of Singapore (IDA) \

Malini Nathan (Ms)
Manager
Corporate & Marketing Communication
DID : +65 6211 0660
Email: malini_nathan@ida.gov.sg

Ministry of Finance (MOF)

Bhavani N (Ms)
Senior Associate
Corporate Communications
DID : +65 6332 7407
Email: bhavani_n@mof.gov.sg