No more repetitive form filling after you “Tell Us Once” for government services

MyInfo Profile as a step towards an enhanced National Digital Identity

By December 2017, all registered SingPass users can benefit from the MyInfo Profile which is designed to reduce the hassle of filling up online forms for government digital services.

This Profile will be automatically available to all government agencies, ensuring a seamless and convenient experience for users. Users can also authorise certain private sector entities to use their MyInfo Profile to pre-fill forms. An extra layer of consent will be required to release financial information, such as CPF or income tax statements.

The MyInfo Profile takes on a “Tell Us Once” approach so that users are not required to repeatedly provide and verify the same personal information to government agencies when transacting online. After the user has successfully authenticated his identity via SingPass, his basic personal details will be used to fill up online forms from participating agencies, each time he performs a transaction.

In line with Smart Nation Drive

This is a step towards an enhanced National Digital Identity (NDI), a Strategic National Project in the Smart Nation drive. SingPass acts as an authentication gateway, while the MyInfo service provides the user’s basic personal data to form the digital user profile, to make transactions easier and more secure. The NDI will provide users with a single digital identity to transact with both the Government and private sectors.

Dr Janil Puthucheary, Senior Minister of State (Communications and Information, Education), and Minister-in-Charge of the Government Technology Agency (GovTech), announced this development today at an innovation event, and highlighted the Government’s continued commitment to make government digital services more secure, user-friendly and intuitive for citizens, as part of the commitment towards a Smart Nation that offers benefits and opportunities for all.

Since launching in early 2016, MyInfo has received encouraging response with close to 200,000 sign ups. Currently, MyInfo is available on 24 digital services, such as applications for new flats and the Baby Bonus scheme. The MyInfo profile will be further rolled out for 140 government digital services such as applying for ActiveSG and SkillsFuture Credits by 2018.

MyInfo to be extended to more private sector services

In May 2017, MyInfo was extended to the banking sector with four participating banks. When transacting, consent is sought before personal details of bank customers are retrieved from MyInfo. To date, 19 digital services have successfully been onboarded, including applications for credit cards and the opening of new bank accounts.

The Government will be extending MyInfo to more locally-registered businesses to continue to improve digital user experiences.

About MyInfo

Designed to make applications for government digital services more automatic, users of MyInfo need only provide their personal details once to the Government for government transactions to be hassle-free. Once users’ details have been captured by the relevant participating agencies, MyInfo will automatically fill out government online forms with the users’ consent.

About Smart Nation

Singapore strives to be a Smart Nation, in which our people are empowered by technology to lead meaningful and fulfilled lives. By harnessing the power of networks, data and info-comm technologies, we endeavour to improve living, create economic opportunity and build a closer community. We have the conducive environment to experiment, prototype and deploy innovative solutions that can be shared with other global cities. It is an exciting journey, and we want your ideas to help us realize our vision. For more information, please visit www.smartnation.sg.

About Government Technology Agency of Singapore

The Government Technology Agency of Singapore (GovTech) is a statutory board formed in October 2016 after the restructuring of the Infocomm Development Authority.

Following the formation of the Smart Nation and Digital Government Group in May 2017, GovTech is placed under the Prime Minister’s Office as the implementing agency of the Group. GovTech works with public agencies to develop and deliver secure digital services and applied technology to individuals and businesses in Singapore. GovTech builds key platforms and solutions needed to support Singapore as a Smart Nation. As a leading centre for information communications technology and related engineering such as the Internet of Things, Data Science and Application Development, GovTech also enhances the capabilities of the Singapore Government in these domains.

For media clarification

Henna JAYABALAN (Ms)
Assistant Manager
Communications and Marketing Group
GovTech
DID: (65) 6211 1203
Email: Henna_Jayabalan@tech.gov.sg

Medha LIM (Ms)
Senior Manager
Communications and Marketing Group
GovTech
DID: (65) 6211 1622
Email: Medha_Lim@tech.gov.sg