CrowdTaskSG
Discover how you can share views, shape policies, and earn rewards with CrowdTaskSG — GovTech’s citizen platform for surveys, polls, and A/B testing.
Last updated 8 July 2025
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Giving citizens opportunities to be heard on national issues with CrowdTaskSG
CrowdTaskSG is a government platform that lets citizens share feedback and ideas with government agencies.
Citizens can participate in surveys, polls, and A/B testing to influence government services and policy.
Over 80 government agencies have received over 290,000 insights from more than 30,000 active users.
Users earn rewards for participating, including redeemable points, cash, and leaderboard recognition. The platform is also expanding its functionalities and reward options.
GovTech, as the lead agency driving Singapore’s Smart Nation initiative, is deeply committed to developing digital solutions that truly serve the public. A key aspect of this commitment is ensuring that the voices of citizens are not only heard but also actively shape the policies and services that impact their lives. CrowdTaskSG embodies this dedication by providing a direct channel for citizens to contribute their perspectives.
What is CrowdTaskSG?
CrowdTaskSG is a government platform designed to benefit citizens and serve the public better by acting as a bridge between them and government agencies and policies. We encourage you to participate and make your voice heard.
Citizens can participate in paid surveys, polls, and A/B testing to influence government services and policy.
Over 80 government agencies have received over 290,000 insights from more than 30,000 active users.
Users earn rewards for participating, including redeemable points, cash, and leaderboard recognition. The platform is also expanding its functionalities and reward options.
Who can use CrowdTaskSG?
CrowdTaskSG is open to all citizens and permanent residents of Singapore aged 18 years old and above who possess a Singpass account. Currently, the platform engages more than 30,000 active users, and this number continues to grow as more Singaporeans recognise the power of their voice. Over 80 government agencies have already received over 290,000 insights from users to date. Join this growing community and make your voice count! Your participation is crucial in shaping a better Singapore for all.
Overview
The problem: Limited citizen engagement in public decision making
Despite our best efforts, there are times where citizens don't get to actively participate in government decision-making. This limited engagement can result in policies that may not fully reflect the diverse needs and perspectives of the populace.
Why citizen input matters
Creating a platform for citizen feedback to government is crucial for improving public services and fostering transparency in several key ways:
Informed decision making: Collecting diverse opinions ensures that policies are well-rounded and cater to the actual needs of the community. Your participation in Singapore’s paid surveys directly contributes to this.
Building trust: Active participation fosters a sense of ownership and trust between the government and its citizens. When your voice is heard, it strengthens the bond between the people and their government.
Continuous improvement: Regular feedback loops allow for the ongoing refinement of services and policies, adapting to changing societal needs. Your contributions through paid surveys in Singapore help drive this continuous improvement.
How CrowdTaskSG works as the solution
CrowdTaskSG serves as the solution to this problem by providing a collaborative and convenient platform for citizens to contribute their insights. Through engaging in paid surveys in Singapore and providing valuable feedback, citizens can directly engage with the government, thereby enhancing public participation and enriching the policy-making process.
Why use CrowdTaskSG?
Let your voice be heard on national policies and public services
Share your views! Your collective answers will directly influence the products and services that shape our nation.
Earn rewards for your participation
Earn virtual coins and experience points (XP) that you can redeem at merchants who accept NETS QR mode of payment.
Rise up the ranks
Participate and climb up the leaderboard! Gain coins and experience points (XP) as you move up the tiers from Stone to Bronze, Silver, and beyond.
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Easy, convenient access through Singpass
Logging in with your Singpass account makes it easy and secure for all eligible citizens and permanent residents to participate.
Use cases of CrowdTaskSG in action
CrowdTaskSG has already played a significant role in various public sector initiatives:
National Youth Council: The National Youth Council (NYC) has actively used CrowdTaskSG to engage youths on important topics such as education, mental health, and sustainability. The feedback gathered through the platform directly informed NYC's strategies and programmes, ensuring they resonated with the needs and aspirations of young Singaporeans.
Great Budget Meal Hunt: This initiative, officially launched to allow the public to crowdsource information on affordable meals, leveraged CrowdTaskSG to gather real-time data on where citizens could find budget-friendly food options. The feedback collected through the platform helped create a valuable resource for the community during a time of economic considerations.
How to use CrowdTaskSG in 3 simple steps
1. Creating your account and getting started
Visit the CrowdTaskSG website and log in using your Singpass. Your Singpass provides a secure and verified way to access the platform, ensuring that your contributions are authenticated. Once logged in, you'll be able to view available surveys and feedback opportunities tailored to your demographic profile.
2. Completing surveys and providing feedback
Browse the list of available tasks and select those that interest you. These could range from quick polls to more detailed surveys on various national issues and public services. Simply follow the instructions provided for each task and submit your honest opinions and insights. Your feedback to the government is valuable, so take your time to provide thoughtful responses.
3. Tracking your rewards and participation
As you complete surveys and provide feedback, you'll earn rewards such as virtual coins and experience points (XP). You can easily track your accumulated rewards and participation progress within your CrowdTaskSG account. These rewards can be redeemed at participating merchants who accept NETS QR payments, allowing you to enjoy tangible benefits for contributing your valuable feedback to the government.
What's the latest on CrowdTaskSG?
We're constantly trying to elevate the usefulness of CrowdTaskSG. Here are some exciting new upcoming features:
The portal will expand its range of rewards as well as disburse cash straight into your GovWallet account, providing even more convenient and direct benefits for your participation in paid surveys in Singapore.
Expanded functions will include polls as well as A/B testing for government agencies to test the effectiveness of their campaigns, offering more diverse ways for you to provide feedback to the government.
Great Budget Meal Hunt: Submit information on meals priced between $3 and $3.50 to expand the BudgetMeal database, contributing to a valuable community resource through paid surveys in Singapore.
These examples demonstrate the tangible impact of citizen participation through CrowdTaskSG, showcasing how your feedback to the government can lead to real-world improvements and inform policy decisions.
Frequently asked questions about CrowdTaskSG
How can I participate in surveys?
Once you've created your account and logged in with Singpass on the CrowdTaskSG website, you will see a list of available surveys. Simply click on a survey that interests you and follow the instructions to complete it.
How do I know my data is secure?
GovTech is committed to ensuring the security and privacy of your data. CrowdTaskSG utilises secure login via Singpass, and all feedback to the government collected is handled in accordance with government data security best practices. Your responses are typically anonymised to protect your personal information.
What happens after I complete a survey?
After you complete a survey, your responses are aggregated with those of other participants. These collective insights are then shared with the relevant government agencies to inform their policy decisions, service improvements, and the development of new initiatives.
Can businesses use CrowdTaskSG?
Currently, CrowdTaskSG is designed for individual citizens and permanent residents of Singapore to provide their feedback to the government.
Do I get money or what kind of rewards do I get from completing these paid surveys?
Yes, you do get rewards for your participation. These rewards can include virtual coins that can be redeemed at participating merchants who accept NETS QR payments, as well as experience points (XP) that may contribute to your standing on leaderboards. The platform is also expanding to include direct cash disbursement into your GovWallet account for certain tasks.
Is Crowdtask SG an app?
CrowdTaskSG is not currently a standalone mobile application. Instead, it's a web-based platform developed by the Government Technology Agency (GovTech) of Singapore. You can easily access it through any web browser on your computer or mobile device. This allows all Singaporean citizens and permanent residents aged 18 and above to participate in surveys, polls, and other feedback tasks conveniently, helping to shape public policies and services without needing to download a separate app.
