AIBots
Discover how AIBots lets public officers create secure, RAG-powered AI chatbots in minutes, enhancing responses with internal knowledge bases.
Last updated 7 July 2025
Customise RAG Generative AI Chatbots for various use cases with AIBots
Create custom RAG GenAI chatbots in under 15 minutes.
Enhance bots with internal knowledge bases for precise responses.
Collaborate on bots with your team to use them for specific government use cases securely.
40,000 users, 115 agencies, 12,000 bots created, and 1M messages sent between Aug 2024 - Feb 2025.
AIBots is a platform where Singapore Public Officers can create, customise, and deploy Generative AI chatbots quickly and efficiently. By leveraging Retrieval-Augmented Generation (RAG), AIBots enhances chatbot responses by integrating internal agency knowledge bases, bridging the gap between publicly available information and internal resources.
Since its launch, AIBots has seen rapid adoption, with 40,000 users across 115 agencies, 12,000 bots created, and over 1 million messages sent up to Feb 2025.
Why use AIBots?
AIBots allows public service officers to create and deploy customised AI chatbots tailored to their specific needs. Here's how:
Upload internal documents
Incorporate content classified up to Restricted / Sensitive (Normal), allowing the bot to reference information that is not available on the internet and unique to your agency.
Configure your bot
Engineer system prompts for the bot to respond exactly the way you want. Set the tone, outline guardrails, and try different creativity levels to make your bot suit your specific use case.
Share with others
Share your customised bot with team members, multiplying the benefits of what you have built across your organisation.
How to use AIBots?
Log in to the AIBots website to start using AIBots!
Note: AIBots is only accessible within the government network
Use Cases: Examples of how public officers have leveraged AIBots
Talking points and speech generator
Upload relevant documents and past speeches to generate tailored talking points or speech drafts in your desired style, length, and context.
Q&A on internal processes
Create a Q&A chatbot to handle frequent inquiries about internal processes such as Human Resource Policy, Travel Policy, Onboarding processes, etc., with just the original policy document uploaded.
Survey verbatim results analysis
Upload all your respondents' comments and ask for insights on specific matters without the need to go through every single comment manually.
