BookingSG
Discover how BookingSG streamlines appointment and resource management for government agencies, automating scheduling and simplifying bookings.
Last updated 13 June 2025
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Unifying appointment and resource management across Whole-of-Government with BookingSG
BookingSG unifies booking experiences across Whole-of-Government (WOG) agencies, offering a centralised platform for various booking needs.
Provides easy onboarding and flexible integration options, allowing agencies to quickly implement and customise their booking systems.
Simplifies administrative processes and enhances user convenience by automating scheduling and minimising manual effort.
With more than 50 cases onboarded, BookingSG handles over 1.36 million transactions.
BookingSG is a comprehensive Software-as-a-Service (SaaS) solution designed to simplify booking management across Whole-of-Government (WOG) agencies in Singapore. Launched in 2021, it aims to collate, improve, and manage bookings and appointments across agency products and services by offering out-of-the-box features in four key areas: Calendaring, Availability, Rostering, and Booking (CARB).
This unified platform allows agencies to quickly implement and customise their booking systems, addressing common challenges in managing appointments, resources, and events. By providing a versatile and scalable solution, BookingSG eliminates the need for multiple systems and streamlines processes for both administrators and end-users.
Since its inception, BookingSG has onboarded more than 50 use cases and processed over 1.36 million transactions, demonstrating its effectiveness and wide adoption across government agencies.
Why use BookingSG?
BookingSG empowers government agencies to streamline their booking operations and enhance service delivery to citizens. Here's how:
Easy onboarding process
BookingSG can get agencies ready for launch within a month, avoiding complex procurement processes and long-term vendor management costs.
Flexibility and scalability
BookingSG adapts to changing needs with flexible integration options and configurable settings, ensuring it meets diverse agency requirements.
Streamlined booking processes
BookingSG streamlines administrative processes by automating scheduling and booking management, saving time and minimising double bookings.
Tracking and accountability
BookingSG offers transparent records and analytics via its admin portal, helping agencies track trends and optimise resources for decision-making.
How to use BookingSG?
Book a discussion to explore solutions for your agency’s booking management needs!
