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Innovation in Citizen Services

A behind the scenes look at the Parents Gateway app

8 January 2019

A behind-the-scenes look at the Parents Gateway app

Phase 1: From personal pain points to a prototype

The first prototype of the Parents Gateway – known as the Parents Interaction Centre

Phase 2: Refining the solution

Initial prototypes of the app developed in 2016
Part of the MOE and GovTech team behind the Parents Gateway app
Alpha versions of the app rolled out to 66 schools in 2018

Phase 3: Making incremental advances with feedback

Melvyn Song gestated the idea of the Parents Gateway

Personal Development

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