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Government Technology Agency of Singapore (GovTech Singapore)

SearchSG

Explore SearchSG, a suite of search and discovery solutions that improves access to relevant government information across public-facing and internal knowledge sources.

Last updated 14 August 2026
SearchSG logo

Search and Discovery Solutions for Relevant Government Information

SearchSG is designed to help users find relevant government information more efficiently. Tailored to the government context, it supports public-facing website search, directory search, AI-generated answers through SmartAnswer, recommendations through SmartRecommend, and internal agency knowledge discovery through Enterprise SearchChat.

For public-facing services, SearchSG helps citizens and users find information more quickly across government websites. For internal government use cases, Enterprise SearchChat supports public officers in searching across authorised internal knowledge sources such as SharePoint, Outlook, MS Teams, and other agency repositories through a conversational interface.

SearchSG also provides analytics to help agencies understand search performance, user behaviour, and content gaps, enabling continuous improvement of digital services and content discoverability.

SearchSG Offerings

Fully Managed Website Search

SearchSG offers a fully managed Website Search solution that automates web crawling, keeps search results updated, and provides plug-and-play search widgets for government websites.

Semantic Search and SmartSnippet

Website Search supports semantic search to improve relevance and help users find information more effectively. SmartSnippet is an additional ML-powered feature under Website Search that helps surface useful snippets from indexed content.

SmartAnswer

SmartAnswer uses generative AI to provide concise answers to user queries, supported by citations from credible source content.

SmartRecommend

SmartRecommend helps surface relevant recommendations to users based on context and available content, supporting better information discovery beyond standard search results.

Directory Search

Directory Search helps users discover directory-style government information, including location-based search.

Enterprise SearchChat

Enterprise SearchChat helps public officers search across authorised internal knowledge sources such as SharePoint, Outlook, MS Teams, and other agency repositories through a conversational interface.

Analytics Services

SearchSG provides data-driven insights into search performance, user activity, and content discoverability, helping agencies improve their digital services and content strategy.

All-of-Government Search

The All-of-Government search feature allows users to access information across multiple government websites in one platform, reducing the need to search each agency website separately.

SearchSG search bar

Why Use SearchSG?

Improved Search Relevance and Accuracy

SearchSG improves search relevance and accuracy by supporting semantic search, helpful suggestions, and content discovery features tailored to government information needs.

Faster, More Efficient Searches

SearchSG helps users find relevant information more efficiently, reducing time spent navigating across multiple pages or agency websites.

Directory and Location Discovery

Directory Search makes it easier for users to find relevant listings and locations without navigating across multiple pages.

Concise, Cited Answers

SmartAnswer helps users get direct responses to common queries, with supporting references for added confidence.

More Relevant Recommendations

SmartRecommend guides users to related content and services that may be useful for their next step.

Conversational Search Across Knowledge Sources

Enterprise SearchChat enables public officers to ask questions conversationally and retrieve relevant information from authorised sources, reducing the need to search each repository separately.

Actionable Analytics

Analytics Services help agencies identify what users are searching for, where content gaps exist, and how the search experience can be improved.

Rapid Deployment

SearchSG can be configured and deployed quickly, helping agencies improve access to information with minimal setup effort.

How to Use SearchSG

For Citizens and Public Users

SearchSG is integrated into government websites to help users find relevant public information more quickly and accurately. You can access SearchSG through participating agency websites such as MOM (opens in new tab), MFA (opens in new tab), EDB (opens in new tab), and IRAS (opens in new tab), or visit the SearchSG website (opens in new tab).

For Public Officers

Enterprise SearchChat supports public officers in searching across authorised internal knowledge sources such as SharePoint, Outlook, MS Teams, and other agency repositories through a conversational interface.

For Government Agencies

Agencies interested in onboarding SearchSG can visit the SearchSG website (opens in new tab), refer to the SearchSG onboarding guide (opens in new tab), or fill out the Contact Us form (opens in new tab) to explore the suitable offering based on your needs, such as Website Search, Directory Search, SmartAnswer, SmartRecommend, or Enterprise SearchChat.